After generally poor service from BMW Motorrad UK (although great by comparison with many owners of many other brands). They've mostly done warranty work required, but only after fighting a dealer who counts every penny like it's his own, today was a welcome surprise.
I bought a K12s last year 'approved used' and after 3000 miles I asked them to have a look a a clutch that didn't always do it's job.
Hey ho, with no delay they've authorised replacement but due to a mix up it's being kept overnight. My concern about taking a new K1300s home in current conditions (snow yesterday has left residual ice over most of the UK) after sliding a couple of times on the way up to the dealership 80 miles away must have read all over my face, particularly when he warned me it only had 10 miles on the bike/tyres.
"No GS's available. Would you prefer a car?"
"YES".
So there we go, 120d convertible demonstrator whilst they put a new clutch in my bike. Reminds me of the service I've had in Europe, but so far absent in the UK. They'll definitely be getting my servicing £££ at this rate.












